Entry-Level Medical Support Assistant: Scheduling & Care

US-Department-of-Veterans-Affair; Minneapolis (MN); On-site; USD 37,000 - 54,000; Full time

Job summary

The U.S. Department of Veterans Affairs Health Care Center in Minneapolis, MN invites applications for a Medical Support Assistant at the entry level in the Surgery Care Service Line. The position supports patient care, schedules appointments, and processes messages under supervision.

Candidates must meet basic requirements including U.S. citizenship and a high school diploma. The job offers opportunity to advance to GS-5 with appropriate experience and education.

Qualifications

• Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner.
• Ability to use, and navigate between, office automation equipment and software to support patient care.
• Knowledge of basic medical terminology used to assist in patient care.
• Skill in recording patient messages and understanding physician follow-up requests.

Responsibilities

• Enter, modify, and retrieve patient information in electronic health records and scheduling systems.
• Schedule medical appointments in a clinical setting.
• Communicate effectively with internal and external customers.
• Support patient care through clerical and administrative duties.

Skills

Communication

Office software

Medical terminology

Patient communication

Education

High school diploma or GED

Tools

Scheduling programs

Electronic health records

Job description

The U.S. Department of Veterans Affairs Health Care Center in Minneapolis, MN invites applications for a Medical Support Assistant at the entry level in the Surgery Care Service Line. The position supports patient care, schedules appointments, and processes messages under supervision.

Candidates must meet basic requirements including U.S. citizenship and a high school diploma. The job offers opportunity to advance to GS-5 with appropriate experience and education.