Frontline Loss Prevention & Customer Service Associate

Burlington Stores; Eagan (MN); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after 1 year

Job summary

Burlington Stores, Inc. in Eagan, MN is seeking a Shortage Control Associate to help create a secure shopping environment while delivering outstanding customer service.

You’ll monitor entrances, assist with theft reduction programs, and greet customers with a warm, confident welcome. This position emphasizes strong communication, teamwork with store leadership, and the ability to work a flexible schedule including nights and weekends.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.

Responsibilities

• Monitor store entrances/exits and high-risk areas to reduce theft opportunities.
• Greet customers entering or exiting the store with a warm, energetic greeting.
• Assist with shortages reduction programs and report suspicious activity to management.
• Participate in bag and package checks in compliance with safety standards.
• Support and train associates on shortage reduction processes.

Skills

Customer service

Retail

Asset protection

Loss prevention

Hospitality

Operations

Job description

Burlington Stores, Inc. in Eagan, MN is seeking a Shortage Control Associate to help create a secure shopping environment while delivering outstanding customer service.

You’ll monitor entrances, assist with theft reduction programs, and greet customers with a warm, confident welcome. This position emphasizes strong communication, teamwork with store leadership, and the ability to work a flexible schedule including nights and weekends.