Frontline Loss Prevention Associate

Burlington; Chelsea (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after 1 year

Paid holidays

Job summary

Burlington Stores is hiring a Shortage Control Associate in Chelsea, MA. You will be stationed at store entrances/exits, greet customers, monitor for theft, and report incidents to the Manager on Duty.

The role emphasizes confidence, energy, and teamwork to uphold store security and customer service standards. The position requires the ability to stand for long periods, work a flexible schedule including nights and weekends, and maintain confidentiality while supporting shortage reduction

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.

Responsibilities

• Monitor store entrances and exits to reduce theft opportunities and maintain security.
• Greet customers with a warm smile and loud, friendly greeting to promote control and security.
• Identify and report theft incidents to Manager on Duty.
• Provide training to associates on shortage reduction programs.

Skills

Customer service

Security awareness

Communication

Leadership

Job description

Burlington Stores is hiring a Shortage Control Associate in Chelsea, MA. You will be stationed at store entrances/exits, greet customers, monitor for theft, and report incidents to the Manager on Duty.

The role emphasizes confidence, energy, and teamwork to uphold store security and customer service standards. The position requires the ability to stand for long periods, work a flexible schedule including nights and weekends, and maintain confidentiality while supporting shortage reduction