Frontline Loss Prevention Associate

Burlington Stores; Hurst (TX); Hybrid; USD 15,000 - 21,000; Part time

Benefits offered by this job

Associate discount

Medical coverage for part-time

401(k) plan

Job summary

Burlington Stores in Hurst, TX is seeking a Shortage Control Associate to help maintain a secure shopping environment and deliver exceptional customer service. You will monitor entrances/exits, greet customers, and report theft incidents while upholding safety standards and brand values.

The role emphasizes control, effective communication, and leadership in shortage reduction programs, with opportunities to train associates and support leadership in daily operations.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.

Responsibilities

• Monitor store entrances and exits to reduce theft opportunities.
• Greet customers with a warm, friendly interaction.
• Identify and report theft incidents to the Manager on Duty.
• Provide shortage reduction training and guidance to associates.
• Support store leadership in maintaining safety and security standards.

Skills

Customer service

Communication

Leadership

Retail experience

Job description

Burlington Stores in Hurst, TX is seeking a Shortage Control Associate to help maintain a secure shopping environment and deliver exceptional customer service. You will monitor entrances/exits, greet customers, and report theft incidents while upholding safety standards and brand values.

The role emphasizes control, effective communication, and leadership in shortage reduction programs, with opportunities to train associates and support leadership in daily operations.