Frontline Lead: Open/Close, Coach & Elevate Customer Experience

El Car Wash

Lake Worth (TX)

On-site

USD 22,000 - 30,000

Full time

5 days ago

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Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash in Lake Worth, TX is seeking a Key Holder - a frontline lead who works on the floor with the team, upholds the standard, and ensures every customer leaves with that signature EL shine. You’ll open and close the site, set the tone for cleanliness, safety, and performance, coach peers in real time, resolve issues, and deliver standout experiences while communicating clearly with customers.

This on-site role offers growth opportunities and the chance to advance your leadership skills

Qualifications

Reliable attendance and dependability to keep the site running smoothly.
Ability to coach peers and maintain standards without creating conflict.
Comfort with opening/closing the site and handling operations independently.
Customer-first mindset, even under pressure or short-staffed situations.
Growth-oriented mindset with readiness to take on larger responsibilities.
Basic mechanical comfort and willingness to troubleshoot on the floor.

Responsibilities

Open and close the site with precision, ensuring it’s ready for a strong shift.
Lead from the front, setting the standard for cleanliness, safety, and performance.
Make on-site decisions when management isn’t present and keep operations running.
Coach and guide teammates in real time to reinforce standards.
Deliver standout customer experiences and address questions professionally.
Communicate clearly with customers and team during downtime or interruptions.
Learn and grow towards taking the next step in your leadership journey.