Frontline Intake Attorney — Remote & Client-Facing

Insurance Claim HQ; EUA; Híbrido; USD 54 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Parental leave

Professional development assistance

Employee appreciation programs

Caring leadership with trial history

Thought leadership opportunities

Monthly swag program

High referral bonuses

No requirement to generate business

Resumo da oferta

Insurance Claim HQ is hiring a full-time Intake Advocate to be the first voice for VIP referral-source clients and a resource to the intake team. You will conduct short, friendly intake calls, explain our process in plain English, and confirm client intent before countersigning. This client-facing role requires a J.D.

from an accredited U.S. law school, with in-person, hybrid, or full-remote options. You’ll bring warmth, clarity, and integrity to every interaction and help transition matters to

Qualificações

• A J.D. from any accredited law school in any U.S. state.
• Option of in-person, hybrid, or full-remote work, so location does not matter.
• Excellent phone presence and people skills.
• Comfort working at pace, taking intake calls as they come in.
• Sound judgment and strong ethical instincts.
• Fluency in Spanish is a significant plus.
• Willingness to take turns in a shared on-call rotation including evenings and weekends.

Responsabilidades

• Be the first point of contact for VIP referral-source clients, taking calls promptly.
• Run a brief, friendly intake call under ten minutes and explain the firm’s process.
• Ensure engagements are not signed blind; confirm client identity before countersign.
• Serve as a resource to the intake team with attorney-judgment on intake questions.
• Hand new matters off cleanly to intake, case-management, and the attorney handling the file.
• Bring warmth, empathy, and professionalism to every call, setting a positive tone.

Conhecimentos

Phone presence

Spanish fluency

People skills

Calm under pressure

Formação académica

J.D. from an accredited U.S. law school

Descrição da oferta de emprego

Insurance Claim HQ is hiring a full-time Intake Advocate to be the first voice for VIP referral-source clients and a resource to the intake team. You will conduct short, friendly intake calls, explain our process in plain English, and confirm client intent before countersigning. This client-facing role requires a J.D.

from an accredited U.S. law school, with in-person, hybrid, or full-remote options. You’ll bring warmth, clarity, and integrity to every interaction and help transition matters to