Frontline Gate Security & Safety Specialist

Carvana; Heath (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) with company match

Vehicle discounts

Student loan support

Wellness program

Growth opportunities

Promote-from-within culture

Fast career paths

Job summary

Carvana in Heath, OH is seeking a hands-on Safe & Secure team member to protect associates, customers, and vehicles. This boots-on-the-ground role covers gate security, vehicle scanning, and safety audits in a fast-paced, 24/7 environment.

You’ll be trained in first aid and emergency protocols, work at the gate or on the lot, and collaborate with Inspection Center and Logistics teams to keep our site open, safe, and moving. Competitive benefits and growth opportunities are available.

Qualifications

• 1–2 years in a customer service environment
• Strong verbal and written communication
• A track record of solid decision-making in a complex, fast-moving environment
• Ability to build strong working relationships and connect with people quickly
• Ability to organize, plan, and execute multiple tasks at once in a fast-paced setting
• Ability to handle conflict in a positive, productive way

Responsibilities

• Lead with a service-first mindset in every interaction
• Live the Carvana values — and make sure they're felt by everyone you work with
• Be the face of Carvana at the gate for associates, vendors, and visitors
• Communicate clearly — active listener with no missed signals
• Use the Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts
• When things get hot, stay cool, de-escalate, and collaborate with partners
• Run point at the gate using SAS App and RFID tech, enforcing ingress/egress procedures
• Manage and document vehicle movement through the Inspection Center gates
• Get trained in first aid, CPR, and AED and use it when needed
• Know emergency protocols cold and act decisively when seconds count
• Keep the site operational in all weather, snow removal and heat-safety protocols
• Drive a safety-first culture by spotting hazards and running safety audits
• Scan thousands of vehicles daily to maintain operational flow
• Walk to reach restricted or hard-to-access areas and report findings

Skills

Strong verbal and written comms

Customer service experience

Tools

CCTV systems

RFID

Card Access

Job description

Carvana in Heath, OH is seeking a hands-on Safe & Secure team member to protect associates, customers, and vehicles. This boots-on-the-ground role covers gate security, vehicle scanning, and safety audits in a fast-paced, 24/7 environment.

You’ll be trained in first aid and emergency protocols, work at the gate or on the lot, and collaborate with Inspection Center and Logistics teams to keep our site open, safe, and moving. Competitive benefits and growth opportunities are available.