Gate Security Pro - First Shift

Carvana; Northfield Center Township (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) with match

Student loan support

Vehicle discounts

Pet benefits

Wellness program

Career growth

Promote from within

Startup culture

Job summary

Carvana in Northfield Center Township, OH is seeking a boots-on-the-ground Safe & Secure team member. You’ll protect associates, customers, and vehicles, manage gate operations, monitor security through the SAS App, and perform safety audits in all weather.

This is a full-time hourly role demanding quick decision-making and a service-first mindset. You’ll work across the site, report to the Safe & Secure Lead, and collaborate with Inspection Center and Logistics.

Qualifications

• 1–2 years in a customer service environment.
• Strong verbal and written communication.
• A track record of solid decision-making in a complex, fast-moving environment.
• Ability to build strong working relationships and connect with people quickly.
• Ability to organize, plan, and execute multiple tasks at once in a fast-paced setting.
• Ability to handle conflict in a positive, productive way.

Responsibilities

• Lead with a service-first mindset in every interaction.
• Be the face of Carvana at the gate for associates, vendors, and visitors.
• Use the Safe & Secure App and RFID tech to monitor and enforce ingress/egress procedures.
• Manage and document vehicle movement through the Inspection Center entrance and exit gates.
• Be trained and certified in first aid, CPR, and AED and use them when needed.
• Know emergency protocols cold and act decisively.
• Keep the site operational in all weather, including snow removal and heat-safety
• Drive a safety-first culture by spotting hazards and running safety audits.
• Scan vehicles and report operational questions to leadership.

Skills

Customer service

Verbal communication

Written communication

Decision making

Relationship building

Multi-tasking

Conflict resolution

Job description

Carvana in Northfield Center Township, OH is seeking a boots-on-the-ground Safe & Secure team member. You’ll protect associates, customers, and vehicles, manage gate operations, monitor security through the SAS App, and perform safety audits in all weather.

This is a full-time hourly role demanding quick decision-making and a service-first mindset. You’ll work across the site, report to the Safe & Secure Lead, and collaborate with Inspection Center and Logistics.