Frontline Customer Experience & Training Lead

The TJX Companies, Inc.; Bedford (NH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Job summary

The TJX Companies, Inc. is seeking a store associate at our Bedford, NH location. You will lead frontline efforts to ensure a highly-satisfied customer experience and train Associates on policies and procedures.

This role requires teamwork, reliability, and the ability to manage registers and cash handling while supporting store operations. You will work with a diverse team, uphold merchandising standards, and contribute to loss prevention and safety initiatives across the sales floor and

Qualifications

• High School graduate or equivalent degree preferred.
• Excellent interpersonal and customer service skills.
• Able to train and provide direction to others.
• Able to run a register and handle money.
• Able to lift heavy merchandise with/without accommodations.

Responsibilities

• Promotes a highly-satisfied customer experience and loyalty.
• Trains and mentors Associates on Policies and Procedures.
• Assigns registers and coordinates breaks for frontline coverage.
• Addresses customer concerns promptly and maintains cash controls.
• Maintains merchandising standards and safety compliance on the floor.

Job description

The TJX Companies, Inc. is seeking a store associate at our Bedford, NH location. You will lead frontline efforts to ensure a highly-satisfied customer experience and train Associates on policies and procedures.

This role requires teamwork, reliability, and the ability to manage registers and cash handling while supporting store operations. You will work with a diverse team, uphold merchandising standards, and contribute to loss prevention and safety initiatives across the sales floor and