Customer Experience Supervisor

The TJX Companies, Inc.; Morehead (KY); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Job summary

The TJX Companies, Inc. Marshalls store in Morehead, KY is seeking a frontline leader to oversee a team and deliver an outstanding customer experience.

You will model exceptional service, train Associates, and coordinate cashier coverage while supporting loyalty programs and store initiatives. Ideal candidates bring 1 year of retail and 6 months of leadership experience, strong communication skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Ability to adapt to changes and work with a team.

Responsibilities

• Promote an excellent customer experience and lead front-of-store operations.
• Oversee Associates, assign registers, coordinate breaks, and ensure loyalty programs are promoted.
• Train and mentor staff on front-end principles and customer service standards.
• Ensure adherence to labor laws, policies, and store procedures.

Skills

Merchandising techniques

Communication skills

Multi-tasking

Team player

Train others

Job description

The TJX Companies, Inc. Marshalls store in Morehead, KY is seeking a frontline leader to oversee a team and deliver an outstanding customer experience.

You will model exceptional service, train Associates, and coordinate cashier coverage while supporting loyalty programs and store initiatives. Ideal candidates bring 1 year of retail and 6 months of leadership experience, strong communication skills, and the ability to multi-task in a fast-paced environment.