Frontline Correspondence & Records Specialist

State of Maryland; Maryland; On-site; USD 42,000 - 54,000; Full time

Job summary

State of Maryland seeks a detail-oriented Correspondence Specialist in Annapolis, MD. This role will manage all incoming correspondence and ensure timely, accurate responses, while maintaining both electronic and physical filing systems for efficient access to information.

Four years of administrative experience and strong Microsoft Office skills are required; a high school diploma is mandatory, with a degree preferred.

Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: Four years of administrative staff or professional work.
• For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service.

Responsibilities

• Manage all incoming correspondence (phone, email, fax, mail) and respond appropriately.
• Direct inquiries through the correct channels to ensure timely resolution.
• Oversee organization and maintenance of electronic and physical filing systems.
• Deliver frontline administrative and constituent services to support the Executive Office of the Comptroller of Maryland.

Skills

Administrative experience

Microsoft Office Suite

Communication skills

Recordkeeping

Multitasking

Government/public sector experience

Education

High school diploma or equivalent

Associate's or Bachelor's degree (preferred)

Tools

Office equipment

Job description

State of Maryland seeks a detail-oriented Correspondence Specialist in Annapolis, MD. This role will manage all incoming correspondence and ensure timely, accurate responses, while maintaining both electronic and physical filing systems for efficient access to information.

Four years of administrative experience and strong Microsoft Office skills are required; a high school diploma is mandatory, with a degree preferred.