Correspondence Specialist (EXECUTIVE ASSOCIATE II) (Comptroller of Maryland)

State of Maryland - Comptroller of Maryland; Annapolis (MD); On-site; USD 52,000 - 68,000; Full time

Job summary

The State of Maryland - Comptroller of Maryland seeks a detail-oriented Correspondence Specialist to support the Executive Office. You will manage all incoming correspondence—phone, email, fax, and mail—and direct inquiries appropriately.

You will also organize electronic and physical filing systems to ensure timely access to information. Applicants should have strong MS Office skills, exceptional organizational ability, and the capacity to handle confidential information with discretion.

Qualifications

• High school diploma or equivalent required.
• Four years of administrative staff or professional work.
• Ability to handle confidential information with discretion.

Responsibilities

• Manage all incoming correspondence including phone calls, emails, faxes, and mail.
• Direct inquiries to correct channels and respond appropriately.
• Maintain electronic and physical filing systems for timely access to information.

Skills

Administrative support

Communication skills

Customer service

Organization

Education

High school diploma

Associate/Bachelor preferred

Tools

MS Office

Job description

Introduction

OPEN TO ALL QUALIFIED APPLICANTS This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only. This is a Special Appointment position. The incumbent will serve at the pleasure of the Appointing Authority.

GRADE

15 (Please note, state salary guidelines will apply for current state employees)

LOCATION OF POSITION

Annapolis, Maryland

POSITION DUTIES

The Executive Office of the Comptroller of Maryland is seeking a highly motivated and detail-oriented professional to join our team as a Correspondence Specialist. This individual will play a key role in supporting the Executive Office of the Comptroller by ensuring smooth daily operations and delivering exceptional frontline administrative and constituent services. The Correspondence Specialist will manage all incoming correspondence, including phone calls, emails, faxes, and physical mail by responding appropriately and directing inquiries through the correct channels. The role also oversees the organization and maintenance of both electronic and physical filing systems to ensure accurate records and timely access to essential information. Please Note: Resumes will not be accepted in lieu of completed applications.

MINIMUM QUALIFICATIONS

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Four years of administrative staff or professional work.
• For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://naces.org/members/.

DESIRED OR PREFERRED QUALIFICATIONS

• Possession of an Associate's or Bachelor's degree in a related field
• Administrative or Office Support experience in a government or public-facing environment
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proficiency in Microsoft Office Suite and other standard office software
• Exceptional organizational and time management abilities
• Strong attention to detail and accuracy in recordkeeping
• Professional, courteous, and service oriented communication style
• Ability to work both independently and collaboratively in a fast-paced environment
• Demonstrated ability to manage multiple priorities and meet deadlines
• Strong written and verbal communication skills

SELECTION PROCESS

Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. All applicants must be legally authorized to work in the United States without current or future employer sponsorship. Due to the time and resources involved, the Comptroller of Maryland cannot sponsor visa applications. Upon appointment (new hires and/or transfers) must successfully undergo fingerprinting. Disqualifying charges may include any felony; any crime of moral turpitude, e.g. embezzlement, fraud, tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana, regardless of the age of the offense or the specifications of the position. Due to the nature of the agency's business, candidates must be at least 18 years of age to be eligible for employment. Resumes will not be accepted in lieu of a completed application.

FURTHER INSTRUCTIONS

• First and Last Name
• Recruitment Number (located at the top of the bulletin)
• The last four digits of your SS#

If you have questions or concerns regarding this recruitment, please email [e-mail] at Comptroller of MD, Office of Human Resources.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or [e-mail].

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

We thank our Veterans for our service to our country and encourage them to apply.

If you need reasonable accommodations under the Americans with Disabilities Amendments Act (ADA), 2008, please contact the ADA Coordinator via FairPractices@marylandgov or by calling 667-262-2777.