Customer-First Bank Teller

DeKalb County Economic Development Corporation (DCEDC); DeKalb (IL); On-site; USD 24,000 - 30,000; Full time

Job summary

Heartland Bank and Trust Company in Illinois is seeking a Retail Teller to serve as the frontline face of our branch. You will handle customer transactions accurately while delivering friendly, name-based service and building relationships within the community.

This role requires cash handling, knowledge of banking products, and adherence to procedures to prevent fraud. A high school diploma or GED is preferred, with opportunities to grow within our branch network.

Qualifications

• Excellent customer service and communication skills.
• Ability to handle cash accurately and efficiently.
• Knowledge of banking products and services.
• Commitment to comply with policies and prevent fraud.

Responsibilities

• Engage customers by name to provide a friendly service.
• Identify needs and offer suitable banking solutions.
• Understand and explain available banking products.
• Complete transactions accurately and process cash.
• Follow policies to minimize fraud risk.

Skills

Customer service

Cash handling

Communication

Relationship building

Fraud awareness

Education

High School Diploma or GED

Tools

POS system

Job description

Heartland Bank and Trust Company in Illinois is seeking a Retail Teller to serve as the frontline face of our branch. You will handle customer transactions accurately while delivering friendly, name-based service and building relationships within the community.

This role requires cash handling, knowledge of banking products, and adherence to procedures to prevent fraud. A high school diploma or GED is preferred, with opportunities to grow within our branch network.