Retail Teller

Heartland Bank and Trust Company; Farmer City (IL); On-site; USD 22,041 - 27,538; Full time

Benefits offered by this job

Competitive benefits package

Job summary

A leading financial institution in Illinois seeks a Retail Teller to serve as the face of the bank. The Retail Teller will engage customers in a friendly manner, build customer relationships, and ensure accurate transaction processing. Candidates should possess a High School Diploma or GED and demonstrate excellent customer service skills. This position offers competitive compensation and opportunities for growth in a supportive environment.

Qualifications

• Participate in various retail and bank projects as necessary.
• High School Diploma or GED preferred or equivalent combination of education and experience.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name in a friendly manner.
• Build and foster customer relationships by proactively identifying their needs.
• Complete transactions accurately and efficiently, including cash handling.

Skills

Excellent customer service skills

Cash handling

Problem-solving

Education

High School Diploma or GED

Job description

1 day ago Be among the first 25 applicants

Wage Range: Min: $16.00, Mid: $17.99, Max: $19.99

Overview

The Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions, providing excellent customer experiences while building and developing relationships.

What You Will Do

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Have knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Qualifications

• Participate in various retail and bank projects as necessary.
• High School Diploma or GED preferred or equivalent combination of education and experience.

About Us

Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, we continue to grow and are committed to preserving strong ties to our communities, customers, employees, and shareholders. Our mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!”

Benefits

We offer a competitive benefits package to provide peace of mind.

Physical Demands

• Regularly: Standing, Feeling/Touching, Talking, Hearing, Vision – close peripheral, depth.
• Frequently: Sitting, Walking, Grasping/Reaching – with arms and hands, Repetitive Motions.
• Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.).

Equal Opportunities and Accommodations Statement

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.

Salary Disclaimer

The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.