Friendly Bank Teller - Transactions & Customer Care

Heartland Bank and Trust Company; Morton (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the frontline face of the bank in the communities we serve. You will process customer transactions accurately and efficiently while delivering excellent service and building trust with customers.

The role emphasizes engaging customers by name, proactive needs identification, and knowledge of available products and services to meet client goals.

Qualifications

• HS Diploma or GED preferred or equivalent combination of education and experience.
• Participate in various retail and bank projects as necessary.
• Provide excellent customer experiences while building relationships.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Skills

Customer service

Cash handling

Sales

Relationship building

Education

HS Diploma/GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the frontline face of the bank in the communities we serve. You will process customer transactions accurately and efficiently while delivering excellent service and building trust with customers.

The role emphasizes engaging customers by name, proactive needs identification, and knowledge of available products and services to meet client goals.