Customer-Centric Bank Teller - Cash Handling & Service

Heartland Bank and Trust Company; Shorewood (IL); On-site; USD 24,000 - 30,000; Full time

Job summary

The Retail Teller at Heartland Bank and Trust Company serves as the face of the bank in local communities, delivering accurate and friendly service while processing transactions.

You will engage customers by name, identify their needs, handle cash, and comply with bank policies to minimize fraud, contributing to a positive customer experience.

Working across 70+ branches in Illinois and Eastern Iowa, this role offers growth opportunities and a stable workplace focused on community relationships.

Qualifications

• High school diploma or GED or equivalent.
• Strong customer service and communication skills.
• Ability to handle cash accurately and follow policy.

Responsibilities

• Engage customers by name and provide friendly service.
• Proactively identify customer needs and offer solutions.
• Process transactions accurately, including cash handling.
• Adhere to policies to minimize fraud risk.

Skills

Customer service

Relationship building

Cash handling

Communication

Compliance

Education

HS Diploma or GED

Tools

POS system

Banking software

Job description

The Retail Teller at Heartland Bank and Trust Company serves as the face of the bank in local communities, delivering accurate and friendly service while processing transactions.

You will engage customers by name, identify their needs, handle cash, and comply with bank policies to minimize fraud, contributing to a positive customer experience.

Working across 70+ branches in Illinois and Eastern Iowa, this role offers growth opportunities and a stable workplace focused on community relationships.