Traveling Bank Teller - Frontline Customer Expert

Heartland Bank and Trust Company; El Paso (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the frontline representative across multiple Illinois locations, including El Paso, Carlock, Chenoa and Lexington. The role emphasizes accurate transaction processing and delivering friendly service.

Travel is required to rotate among branches; you will engage customers by name, identify needs, and promote banking products while adhering to policy to minimize fraud risk. Competitive benefits are offered.

Qualifications

• Frontline customer service experience preferred.
• Ability to handle cash accurately.
• Knowledge of and ability to provide banking products and services.
• Willingness to travel to El Paso, Carlock, Chenoa and Lexington branches.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Skills

Customer service

Cash handling

Communication

Product knowledge

Relationship building

Education

High school diploma or GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the frontline representative across multiple Illinois locations, including El Paso, Carlock, Chenoa and Lexington. The role emphasizes accurate transaction processing and delivering friendly service.

Travel is required to rotate among branches; you will engage customers by name, identify needs, and promote banking products while adhering to policy to minimize fraud risk. Competitive benefits are offered.