Customer-First Bank Teller

Heartland Bank and Trust Company; Bloomington (IL); Hybrid; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust Company in Bloomington, IL is seeking a Retail Teller to be the face of our branch and deliver exceptional service to customers. You will handle transactions accurately, engage customers by name, and identify needs to offer appropriate solutions.

We value relationship-building, product knowledge, and compliance with procedures to reduce fraud while supporting community banking. A high school diploma or GED is preferred, and you will join a team that values service and

Qualifications

• Experience in a retail banking environment preferred.
• Strong communication and interpersonal skills required.
• Ability to comply with policies and procedures.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Skills

Customer service

Relationship building

Product knowledge

Cash handling

Education

H.S. Diploma or GED

Job description

Heartland Bank and Trust Company in Bloomington, IL is seeking a Retail Teller to be the face of our branch and deliver exceptional service to customers. You will handle transactions accurately, engage customers by name, and identify needs to offer appropriate solutions.

We value relationship-building, product knowledge, and compliance with procedures to reduce fraud while supporting community banking. A high school diploma or GED is preferred, and you will join a team that values service and