Bilingual Banking Teller: Elevate Customer Experiences

hbtbank; Little Rock Township (IL); On-site; USD 24,000 - 30,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller in Illinois. As a frontline representative, you will process customer transactions accurately, engage customers by name, and provide friendly, professional service to help build relationships.

You will promote banking products and services, handle cash, and follow all policies to minimize fraud. This role emphasizes reliability, customer service excellence, and community engagement.

Qualifications

• Bilingual (Spanish/English) preferred.
• High school diploma or GED preferred or equivalent combination of education and experience.
• Knowledge of and ability to provide products and services available through the retail banking branch.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Skills

Bilingual

Education

High school diploma or GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller in Illinois. As a frontline representative, you will process customer transactions accurately, engage customers by name, and provide friendly, professional service to help build relationships.

You will promote banking products and services, handle cash, and follow all policies to minimize fraud. This role emphasizes reliability, customer service excellence, and community engagement.