Front-Store Loss Prevention Advocate

The TJX Companies, Inc.; Catonsville (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

Marshalls at 5840 Baltimore National Pike in Catonsville, MD is hiring for a Loss Prevention associate. The role focuses on acting as a visual deterrent to prevent theft, wearing a Body Worn Camera, and partnering with store teams to protect customers and the brand.

Your duties include greeting customers, maintaining a visible presence at the front of the store, and responding to inquiries through the store radio.

Qualifications

• Strong verbal and written communication.
• Sound decision-making abilities and initiative.
• Ability to work independently and manage time.
• Comfort standing for long periods.
• 0-2 years retail or security experience.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Refer customer requests for assistance to store management or customer service via a radio.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with a manager.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal & written comms

Decision making

Initiative

Time management

Customer service mindset

Stamina to stand

Job description

Marshalls at 5840 Baltimore National Pike in Catonsville, MD is hiring for a Loss Prevention associate. The role focuses on acting as a visual deterrent to prevent theft, wearing a Body Worn Camera, and partnering with store teams to protect customers and the brand.

Your duties include greeting customers, maintaining a visible presence at the front of the store, and responding to inquiries through the store radio.