Front-Store Loss Prevention & Customer Service Associate

The TJX Companies, Inc.; Dallas (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Job summary

Marshalls in Dallas, TX is looking for a Store Associate to support the District Loss Prevention Manager and store teams. You will act as a visual deterrent, wear a Body Worn Camera, greet customers, and help manage store safety and customer service.

The role emphasizes adherence to policy, strong judgment, independent work, and the ability to stand for long periods. Prior retail or security experience is a plus, with starting pay discussed at hire.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case ManagementPerforms other duties as assigned

Skills

Strong communication

Decision making

Initiative

Time management

Stand for long periods

Job description

Marshalls in Dallas, TX is looking for a Store Associate to support the District Loss Prevention Manager and store teams. You will act as a visual deterrent, wear a Body Worn Camera, greet customers, and help manage store safety and customer service.

The role emphasizes adherence to policy, strong judgment, independent work, and the ability to stand for long periods. Prior retail or security experience is a plus, with starting pay discussed at hire.