Front Services & Valet Lead - Elevate Guest WOW

MGM Resorts; United States; Vor Ort; USD 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Health & Income Protection

Professional development opportunities

Free meals in employee dining room

Free parking on/off shift

Wellness incentive programs

Discounts on hotel/food/beverage/retai

Zusammenfassung

The Cosmopolitan of Las Vegas, part of MGM Resorts, seeks an Assistant Manager of Front Services & Valet to lead daily operations and deliver exceptional guest experiences. You will support teams, uphold service standards, manage personnel needs, and drive a WOW guest experience that aligns with MGM Resorts’ renowned hospitality.

Ideal candidates will bring 2+ years in front services, leadership experience, and the ability to work varied shifts, including holidays and weekends.

Qualifikationen

• Two years of prior relevant experience, preferably in Front Services in a major hotel.
• Must be 21 years of age or older.
• Ability to work various shifts, including weekends and holidays.

Aufgaben

• Oversee Bell, Door, and Valet Parking operations and ensure service levels.
• Establish and maintain departmental rules, procedures, inventory levels and standards.
• Manage personnel functions: interviewing, hiring, termination, payroll, recruitment.
• Direct and motivate staff with effective scheduling and productivity.
• Implement and maintain training for new personnel and ongoing development.
• Assist Risk Management with incident investigations when needed.

Kenntnisse

Leadership

Customer service

Staff supervision

Staff training

Interviewing

Ausbildung

High School Diploma or GED

Jobbeschreibung

The Cosmopolitan of Las Vegas, part of MGM Resorts, seeks an Assistant Manager of Front Services & Valet to lead daily operations and deliver exceptional guest experiences. You will support teams, uphold service standards, manage personnel needs, and drive a WOW guest experience that aligns with MGM Resorts’ renowned hospitality.

Ideal candidates will bring 2+ years in front services, leadership experience, and the ability to work varied shifts, including holidays and weekends.