Front OfficeCustomer Service Representative

Closets By Design Kansas City; Kansas City (KS); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Training & development

Listed pay of $18.00/hour

Job summary

Closets By Design Kansas City is seeking an enthusiastic Front Office/Customer Service candidate to greet visitors, answer phones, schedule appointments, and support the sales and installation teams.

The ideal candidate will have office experience, be proficient in Microsoft Office, and bring strong verbal and written communication skills with a customer-focused, friendly approach.

Qualifications

• No degree is required; office experience preferred.
• Proficient with Microsoft Office applications.
• Strong communication and organizational skills.
• Customer-focused, friendly and enthusiastic.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Skills

Microsoft Office

Phone etiquette

Organizational skills

Work ethic

Verbal communication

Written communication

Customer service

Customer orientation

Education

No degree required

Tools

CRM software

Microsoft Office

Job description

Benefits

• 401(k) matching
• Paid time off
• Training & development

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• Listed pay of $18.00/hour.
• Paid holidays and paid time off.
• Retirement benefits.
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

Closets by Design is a nationally recognized leader in home organizing systems.

We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.