Front Office/Customer Service Representative

Closets By Design; Tallahassee (FL); On-site; USD 23,000 - 31,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts

Advancement opportunities

Training & development

Job summary

Closets by Design in Tallahassee seeks a friendly Front Office/Customer Service representative to handle calls, bookings, and client interactions with a professional demeanor.

The role requires no degree, experience in an office, and proficiency in Microsoft Office. Part-time (30 hours) with potential to move to full-time; benefits include training and advancement opportunities, and an open-door policy with management.

Qualifications

• No degree is required; office experience preferred.
• Proficient in Microsoft Office applications.
• Strong phone etiquette and communication skills.
• Excellent organizational and time-management abilities.
• Customer-oriented, friendly and energetic.
• Strong written and verbal communication.

Responsibilities

• Answer and direct incoming calls and schedule appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and provide office support.
• Provide administrative support to staff, sales, and production/installation teams.
• Perform general office duties with clear communication.

Skills

Phone etiquette

Organizational skills

Verbal communication

Written communication

Customer service

Enthusiastic

Strong work ethic

Tools

Microsoft Office

Job description

Benefits

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• Listed pay of $15 TO $20 an hour (Part Time (30 hours) with opportunity to move to Full Time later on).
• Paid training and ongoing professional development (certifications, courses,...etc.).
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process
• Positive Company Culture

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.