Front Office/Customer Service Representative

Closets By Design; Ashland (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Retirement benefits

Open door policy

Job summary

Closets by Design is seeking a Front Office/Customer Coordinator in Ashland, VA to deliver excellent service by coordinating appointments, supporting designers and installers, and assisting visitors with a professional, friendly approach.

Ideal candidates have office experience and strong verbal/written communication. Proficiency in Microsoft Office is expected, with a commitment to timely, courteous, and accurate office support.

Qualifications

• Office experience required.
• Customer oriented, friendly and enthusiastic.
• Proficient in Microsoft Office.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers' and installers' appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Skills

Customer service

Phone etiquette

Written communication

Verbal communication

Organizational skills

Work ethic

Tools

Microsoft Office

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Customer Coordinator. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• Listed pay of $21/hr.
• Paid holidays and paid time off.
• Health and retirement benefits.
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers' and installers' appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• We are looking for candidates with office experience.
• Customer oriented, friendly and enthusiastic.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.