Front Office/Customer Service Representative

Closets By Design; Kansas City (KS); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Training & development

Paid holidays

Retirement benefits

Open door policy with your manager

Job summary

Closets by Design in Kansas City is seeking a Front Office/Customer Service representative to greet visitors, answer calls, and schedule appointments while providing essential office support. No degree is required; candidates should have Microsoft Office proficiency, excellent phone etiquette, and strong organizational and communication skills.

The role offers hourly pay with benefits and a collaborative team environment.

Qualifications

• No degree required; office experience preferred.
• Proficient in Microsoft Office applications.
• Excellent phone etiquette and customer service mindset.
• Strong organizational, verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Responsibilities

• Answer and direct incoming calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Skills

Microsoft Office

Phone etiquette

Organizational skills

Verbal and written communication

Customer service

Tools

CRM

Job description

Benefits:

• 401(k) matching


• Paid time off


• Training & development

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• Listed pay of $18.00/hour.


• Paid holidays and paid time off.


• Retirement benefits.


• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.


• Manage designers’ appointment calendars in CRM.


• Greet visitors and assist with office support needs.


• Deliver administrative support for office staff, sales team, and production/installation department.


• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.


• Proficient in Microsoft Office.


• Excellent phone etiquette.


• Strong personal organizational skills.


• Strong work ethic.


• Strong verbal and written communication skills.


• Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.


• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others


• Be a Problem Solver


• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.