Front Office Team Lead — Healthcare Admin with Great Benefits

Moreau Physical Therapy; Natchitoches (LA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Uniform allowance

Job summary

Moreau Physical Therapy is seeking a Front Office Team Lead for an onsite, full-time role. You will greet patients, manage phone inquiries, schedule appointments, and track attendance while upholding a patient-focused front office culture.

Ideal candidates are reliable, flexible, and highly organized with a strong customer-service mindset. Responsibilities include handling co-pays, co-insurances, and essential clerical tasks in a fast-paced environment.

Qualifications

• Exceptional customer service skills.
• Reliable and flexible.
• Courteous and friendly demeanor.
• Self-motivated with a strong sense of urgency.
• Able to multitask in a fast-paced environment.
• Highly organized with attention to detail.
• Team player with good communication.

Responsibilities

• Greets patients and handles front-desk inquiries.
• Manages phone calls, schedules appointments, and tracks attendance.
• Collects co-pays and co-insurances; handles faxing and scanning.
• Performs essential clerical duties and supports front office operations.

Skills

Customer service

Reliability

Flexibility

Courtesy

Helpfulness

Friendliness

Self-motivation

Urgency

Independent work

Multitasking

Organization

Team player

Attention to detail

Telephone voice

Job description

Moreau Physical Therapy is seeking a Front Office Team Lead for an onsite, full-time role. You will greet patients, manage phone inquiries, schedule appointments, and track attendance while upholding a patient-focused front office culture.

Ideal candidates are reliable, flexible, and highly organized with a strong customer-service mindset. Responsibilities include handling co-pays, co-insurances, and essential clerical tasks in a fast-paced environment.