Front Office Support Associate

QPS Employment Group; DeWitt (IA); On-site; USD 18,000 - 30,000; Full time

Job summary

QPS Employment Group has a Front Office Support Associate position in De Witt, IA. The role supports multiple departments with phone coverage, data entry, document management, and order processing.

A strong emphasis on organization, professional communication, and confidentiality is required. Ideal candidates will have a high school diploma or equivalent, experience in office settings, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required; associate degree or administrative experience preferred.
• Experience in office/administrative support and customer service is preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and basic data entry.

Responsibilities

• Answer and direct incoming phone calls to appropriate department or employee.
• Provide administrative support to Parts, Service, Sales and Operations.
• Perform data entry, filing, scanning, and records management.
• Process mail and coordinate shipments via UPS, FedEx and others.
• Assist with customer and dealer paperwork including invoices and POs.
• Maintain accurate company records and filing accessibility.
• Monitor office supply inventory and coordinate purchases.
• Assist with SAP/ERP data entry and document retrieval after training.
• Communicate professionally with customers, dealers, vendors and internal teams.
• Greet visitors and maintain a welcoming reception area.

Skills

Verbal and written communication

Organization

Multitasking

Customer service

Independent and collaborative work

Education

High school diploma or equivalent

Associate degree preferred

Tools

SAP/ERP

Job description

Position Title: Front Office Support Associate

Wage: $20.00 - $22.00/hour

Shift: 1st

Hours: 8:00am - 4:30pm

Are your skills not being fully utilized? Reach your maximum potential by working with QPS! QPS Employment Group has a great opportunity available for a Front Office Support Associate at a company in De Witt, IA. This is a potential to hire position for 1st shift.

Front Office Support Associate Responsibilities:

• Answer and direct incoming phone calls to the appropriate department or employee
• Provide administrative support to the Parts, Service, Sales, and Operations departments
• Perform data entry, filing, scanning, document organization, and records management tasks
• Process incoming and outgoing mail and coordinate UPS, FedEx, and other small-package shipments
• Assist with customer and dealer paperwork, including invoices, purchase orders, and related documentation
• Maintain accurate company records and ensure documentation is properly filed and accessible
• Monitor office supply inventory and coordinate routine office purchases
• Assist with SAP/ERP data entry and document retrieval following training
• Communicate professionally with customers, dealers, vendors, and internal team members
• Greet visitors and maintain a welcoming, organized, and professional reception area
• Support departmental projects and administrative initiatives as needed

Requirements for Front Office Support Associate:

• High school diploma or equivalent required; associate degree or administrative experience preferred
• Previous office, administrative, customer service, or receptionist experience preferred
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
• Strong verbal and written communication skills
• Excellent organizational skills with strong attention to detail
• Ability to manage multiple tasks and prioritize work effectively in a fast-paced environment
• Basic computer and data entry skills with the ability to learn SAP/ERP systems
• Professional demeanor and strong customer service skills
• Ability to work independently and collaboratively with multiple departments
• Reliable attendance and a commitment to maintaining confidentiality when handling company information

QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.

Hiring immediately!

Why Work with QPS?

• Access to sought-after positions with leading employers
• Dedicated placement specialists who will guide you through every step of the job search process

Best of all, our job matching and resume assistance services are 100% free to job seekers! We will never ask you to pay a fee.

Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and schedule candidates efficiently. All information collected through this process is used solely for employment purposes and is handled securely in accordance with our privacy policy.

We are proud to be an equal opportunity employer.