Front Office Support Specialist - 1st Shift

QPS Employment Group; DeWitt (IA); On-site; USD 18,000 - 30,000; Full time

Job summary

QPS Employment Group has a Front Office Support Associate position in De Witt, IA. The role supports multiple departments with phone coverage, data entry, document management, and order processing.

A strong emphasis on organization, professional communication, and confidentiality is required. Ideal candidates will have a high school diploma or equivalent, experience in office settings, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required; associate degree or administrative experience preferred.
• Experience in office/administrative support and customer service is preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and basic data entry.

Responsibilities

• Answer and direct incoming phone calls to appropriate department or employee.
• Provide administrative support to Parts, Service, Sales and Operations.
• Perform data entry, filing, scanning, and records management.
• Process mail and coordinate shipments via UPS, FedEx and others.
• Assist with customer and dealer paperwork including invoices and POs.
• Maintain accurate company records and filing accessibility.
• Monitor office supply inventory and coordinate purchases.
• Assist with SAP/ERP data entry and document retrieval after training.
• Communicate professionally with customers, dealers, vendors and internal teams.
• Greet visitors and maintain a welcoming reception area.

Skills

Verbal and written communication

Organization

Multitasking

Customer service

Independent and collaborative work

Education

High school diploma or equivalent

Associate degree preferred

Tools

SAP/ERP

Job description

QPS Employment Group has a Front Office Support Associate position in De Witt, IA. The role supports multiple departments with phone coverage, data entry, document management, and order processing.

A strong emphasis on organization, professional communication, and confidentiality is required. Ideal candidates will have a high school diploma or equivalent, experience in office settings, and proficiency with Microsoft Office.