Front Office Supervisor — Lead Guest Services at Ski Resort

Alterra Mountain Company; Mammoth Lakes (CA); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Free season pass for dependents

Free skiing at Alterra Resorts

Ski/snowboard lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Job summary

Mammoth Mountain, operated by Alterra Mountain Company, offers a front desk supervisory role at The Village Lodge in Mammoth Lakes, CA. This position oversees front office staff, supports training initiatives, and handles guest policy issues.

Employee benefits include opportunities for growth, a dynamic hospitality team, and an on-site work environment in the Sierra Nevada mountains. Scheduling includes day and evening shifts.

Qualifications

• High school graduate with two or more years experience in operation of a hotel front desk, including night audit.
• Responsibilities in a major full service resort hotel.
• Computer literate.
• Six to twelve months training and supervisory experience.

Responsibilities

• Supervises The Village Lodge Front Office Representatives during assigned shift.
• Assists the Management Team in establishing and implementing training programs.
• Represents the management in solving guest problems regarding policies and procedures.
• Performs the duties of the Manager during periods when other Management Team members are not available.

Skills

Computer literate

Education

High school diploma

Job description

Mammoth Mountain, operated by Alterra Mountain Company, offers a front desk supervisory role at The Village Lodge in Mammoth Lakes, CA. This position oversees front office staff, supports training initiatives, and handles guest policy issues.

Employee benefits include opportunities for growth, a dynamic hospitality team, and an on-site work environment in the Sierra Nevada mountains. Scheduling includes day and evening shifts.