Front Office Supervisor | Ski Resort Guest Experience Leader

Alterra Mountain Company; Mammoth Lakes (CA); Hybrid; USD 31,000 - 40,000; Full time

Benefits offered by this job

Free season pass for dependents

Free skiing at Alterra Resorts

Ski/snowboard lessons discounts

Equipment rental discount

401k with company match

Job summary

The Village Lodge at Mammoth Mountain is seeking a Front Office Supervisor for a full-time role. You will supervise Front Office staff during your shift, assist the management team with training, and act as the management representative when needed to resolve guest issues.

Requirements include a high school diploma and 2+ years in hotel front desk operations, plus solid computer literacy. The position offers varied schedules and an hourly pay rate of $22.50–$29.00.

Qualifications

• Two or more years of experience operating a hotel front desk.
• Supervisory experience with Front Office staff.
• Proficient computer skills and hotel software familiarity.

Responsibilities

• Supervises Front Office Representatives during assigned shift.
• Assists Management in training programs.
• Represents management in solving guest issues.
• Performs duties of the Manager when other leaders are unavailable.
• Schedules vary, including day and evening shifts.

Skills

Front desk operations

Night audit

Supervisory experience

Education

High school diploma

Tools

Computers

Job description

The Village Lodge at Mammoth Mountain is seeking a Front Office Supervisor for a full-time role. You will supervise Front Office staff during your shift, assist the management team with training, and act as the management representative when needed to resolve guest issues.

Requirements include a high school diploma and 2+ years in hotel front desk operations, plus solid computer literacy. The position offers varied schedules and an hourly pay rate of $22.50–$29.00.