Front Office Supervisor, The Village Lodge

Schweitzer; Bishop (CA); On-site; USD 64,058,000 - 83,097,000; Full time

Benefits offered by this job

Free season pass

Free skiing for dependents

Discounts on services

401k with company match

Job summary

Mammoth Mountain is seeking a Front Office Supervisor for the Village Lodge to oversee front desk operations during assigned shifts and support the management team in establishing and implementing training programs, ensuring consistent guest service.

The role requires a high school graduate with two or more years in hotel front desk operations, computer literacy, and the ability to perform manager duties when needed.

Qualifications

• High school graduate with two or more years experience in operation of a hotel front desk, including night audit.
• Computer literate.

Responsibilities

• Supervises Village Lodge Front Office Representatives during assigned shift.
• Assists the Management Team in establishing and implementing training programs.
• Represents the management in solving guest problems regarding policies and procedures.
• Performs the duties of the Manager during periods when other Management Team members are not available.
• Schedules vary, including day and evening shifts.

Skills

Supervisory experience

Front desk operations

Night audit experience

Computer literacy

Education

High school diploma

Job description

Year RoundAt Mammoth Mountain , you will live the dream!Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts . Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.Benefits and perks of your adventure here:Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra ResortsFree skiing at all Alterra ResortsSki/snowboarding lessons discountsEquipment Rental discountFriends and Family vouchersRetail & Food discount401k with company match*Offers of employment may be contingent upon successful completion of a background checkA little about this position:Supervises The Village Lodge Front Office Representatives during assigned shift.Assists the Management Team in establishing and implementing training programs.Represents the management in solving guest problems regarding policies and procedures.Performs the duties of the Manager during periods when other Management Team members are not available.NOTE: Schedules vary, including day and evening shifts.Requirements:High school graduate with two or more years experience in operation of a hotel front desk, including night audit.Responsibilities in a major full service resort hotel.Computer literate.Six to twelve months training and supervisory experience.Hourly pay rate: $22.50 to $29.00To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.Mammoth Mountain is an equal opportunity employer.