Front Office Supervisor — Lead Guest Experience (Free Hyatt Stays)

Hyatt Hotels Corporation; San Diego (CA); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Free hotel stays globally (for full‑t.

Discounted hotel stays globally

Medical, Dental, Vision after 30 days

401K with company match

Paid Time Off

Well-being initiatives and Headspace

Tuition reimbursement

Global family assistance policy

Complimentary daily meals

Free onsite parking

Gym access

Leadership and professional dev.

Job summary

Hyatt Hotels Corporation seeks a Front Office Supervisor at Grand Hyatt San Diego to lead guest registration, promote hotel services, and manage the front office host team. You will coach staff, handle scheduling and training, and support senior leadership with operational tasks.

The role emphasizes guest satisfaction, effective communication, and the ability to thrive in a fast-paced environment while upholding Hyatt standards and policies.

Qualifications

• 1 year of Front office supervisory experience.
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.

Responsibilities

• Lead the front office host team and ensure smooth guest registration and communications.
• Provide coaching, direction, and potential training, scheduling, payroll and interviewing support for team members.
• Support senior leadership by handling basic management responsibilities and ensuring high guest service standards.

Skills

Front office supervision

Guest service

Verbal communication

Written communication

Stamina

Front office operations

Job description

Hyatt Hotels Corporation seeks a Front Office Supervisor at Grand Hyatt San Diego to lead guest registration, promote hotel services, and manage the front office host team. You will coach staff, handle scheduling and training, and support senior leadership with operational tasks.

The role emphasizes guest satisfaction, effective communication, and the ability to thrive in a fast-paced environment while upholding Hyatt standards and policies.