Front Desk Guest Experience Host | Free Room Nights

Hyatt Hotels Corporation; San Francisco (CA); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Free Room Nights

Discounted room rates for friends &amp

Medical, Prescription, Dental, Vision

401K with company match

Paid vacation, sick days, holidays

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at various retailers

Job summary

Grand Hyatt San Francisco, part of Hyatt Hotels Corporation, is seeking a Front Office Host to greet guests and manage check-in/out with warmth and professionalism. This hourly role offers competitive pay and opportunities to grow within a luxury hospitality brand.

Based in San Francisco, the position requires flexibility for AM/PM shifts, weekends, and holidays. Benefits include paid vacation, free room nights, medical and retirement plans, and employee discounts on rooms and local partners.

Qualifications

• Previous front desk or hospitality experience preferred.

Responsibilities

• Greet guests warmly and professionally; provide efficient check-in and check-out services.
• Register guests, assign rooms, verify payment methods, and issue room keys.
• Respond to guest inquiries and special requests promptly and courteously.
• Handle guest concerns and service recovery opportunities with empathy and professionalism.
• Maintain accurate guest profiles, reservations, and billing information in the property management system.
• Balance cash, credit, and folio transactions at end of shift.

Job description

Grand Hyatt San Francisco, part of Hyatt Hotels Corporation, is seeking a Front Office Host to greet guests and manage check-in/out with warmth and professionalism. This hourly role offers competitive pay and opportunities to grow within a luxury hospitality brand.

Based in San Francisco, the position requires flexibility for AM/PM shifts, weekends, and holidays. Benefits include paid vacation, free room nights, medical and retirement plans, and employee discounts on rooms and local partners.