Front Office Supervisor - Guest Experience & Revenue

Hotel Equities; Palm Springs (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid Time Off

Same-day pay available

Employee Assistance Program

Reduced Room Rates throughout the portfolio

Third Party Perks (Movie Tickets, Attractions, Other)

Job summary

A hospitality management company is seeking an experienced Front Office Supervisor for its Palm Springs location. This role involves greeting guests, managing front desk operations, and resolving guest complaints. The ideal candidate will have a high school diploma and excellent communication skills. The position offers competitive benefits including medical insurance and paid time off. Flexibility in scheduling and a passion for service is essential.

Qualifications

• Ability to speak, read, write, and understand primary workplace languages.
• Requires good verbal and written communication skills.
• Must be able to stand and exert mobility for up to 8 hours.

Responsibilities

• Greet and welcome guests upon arrival.
• Accept payment for guests’ accounts at registration and checkout.
• Promptly respond to and resolve guest complaints.
• Assist guests with luggage.

Skills

Good communication skills

Basic computational ability

Basic computer skills

Knowledge of hotel services and facilities

Education

High School diploma / Secondary qualification or equivalent

Job description

A hospitality management company is seeking an experienced Front Office Supervisor for its Palm Springs location. This role involves greeting guests, managing front desk operations, and resolving guest complaints. The ideal candidate will have a high school diploma and excellent communication skills. The position offers competitive benefits including medical insurance and paid time off. Flexibility in scheduling and a passion for service is essential.