Front Office Manager - Guest Services & Team Lead

Hyatt Hotels Corporation; Kansas City (MO); On-site; USD 60,000 - 81,000; Full time

Job summary

Hyatt Hotels Corporation is seeking an Assistant Front Office Manager to oversee the front office staff, manage cash control for agents, and address staffing needs while delivering guest services.

This role emphasizes training, staff development, scheduling, and the ability to thrive in a fast-paced hospitality environment. Candidates should have at least one year of front office supervisory experience and strong verbal and written communication skills.

Qualifications

• A true desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Minimum of one year front office supervisory experience preferred.

Responsibilities

• The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services.
• Additional responsibilities may include training, staff development and scheduling.

Skills

Customer service

Communication

Leadership

Staff scheduling

Job description

Hyatt Hotels Corporation is seeking an Assistant Front Office Manager to oversee the front office staff, manage cash control for agents, and address staffing needs while delivering guest services.

This role emphasizes training, staff development, scheduling, and the ability to thrive in a fast-paced hospitality environment. Candidates should have at least one year of front office supervisory experience and strong verbal and written communication skills.