Front Office Supervisor: Guest Experience Leader

HYATT Hotels; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Hyatt Grand Central New York is seeking an Assistant Front Office Manager to oversee front desk staff, cash control for agents, and scheduling. The role emphasizes guest services and smooth daily operations.

You will develop the team, train staff, and ensure a high standard of hospitality in a fast-paced environment. Previous supervisory experience and strong communication are preferred.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Minimum of one year previous front office supervisory experience preferred.
• Ability to work a flexible schedule.

Responsibilities

• The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Skills

Front office leadership

Communication skills

Flexible schedule

Job description

Hyatt Grand Central New York is seeking an Assistant Front Office Manager to oversee front desk staff, cash control for agents, and scheduling. The role emphasizes guest services and smooth daily operations.

You will develop the team, train staff, and ensure a high standard of hospitality in a fast-paced environment. Previous supervisory experience and strong communication are preferred.