Front Office Supervisor: Elevate Guest Experience

Fayette Chamber of Commerce; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Incredible travel perks

Employee stock purchase program

Paid parental leave

Caregiving support

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Waldorf Astoria Atlanta Buckhead is seeking a Front Office Supervisor to oversee daily front office operations and ensure memorable guest service in Buckhead, Atlanta. You will lead a skilled team, manage check-ins/check-outs, and maintain service standards at a Forbes 4-Star property.

Ideal candidates bring strong leadership, guest-service mindset, and a passion for hospitality. Join a world-class team offering extensive benefits and growth opportunities in a premier location.

Qualifications

• Front office leadership and guest-service focus.
• Strong communication and teamwork abilities.
• Ability to manage and motivate a front desk team.

Responsibilities

• Supervise front office team and ensure smooth check-ins, check-outs, and guest service delivery.
• Lead day-to-day team operations: create schedules, assign tasks, lead pre-shift meetings, and provide training.

Skills

Front office leadership

Guest service

Team management

Communication

Problem solving

Integrity

Job description

Waldorf Astoria Atlanta Buckhead is seeking a Front Office Supervisor to oversee daily front office operations and ensure memorable guest service in Buckhead, Atlanta. You will lead a skilled team, manage check-ins/check-outs, and maintain service standards at a Forbes 4-Star property.

Ideal candidates bring strong leadership, guest-service mindset, and a passion for hospitality. Join a world-class team offering extensive benefits and growth opportunities in a premier location.