Front Office Supervisor

Bridgeton Holdings LLC.; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Bridgeton Holdings LLC. in Miami, FL is seeking a Front Desk Supervisor to join our hospitality team.

You will assist the Front Desk Manager and Director of Front Office in overseeing day-to-day operations, scheduling, and staff training, while ensuring excellent guest service. The ideal candidate has 2+ years of hotel front-desk experience, strong communication, and a proven ability to multitask in a fast-paced environment.

Qualifications

• 2+ years of hotel front-desk experience is required.
• 3+ years of hospitality experience preferred.
• Familiarity with Lightspeed or Marriott systems is a plus.
• Strong attention to detail and multitasking in a fast-paced environment.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and related computer systems.

Responsibilities

• Assist with scheduling, training, and daily front desk operations.
• Oversee day-to-day activities under the Front Desk Manager and Director.
• Communicate effectively with staff and guests and report to management.
• Ensure accuracy and efficiency in guest services and records.

Skills

Front desk experience

Hospitality experience

Communication skills

Attention to detail

Time management

Microsoft Office

Tools

Lightspeed

Microsoft Office

Job description

We are looking for a Front Desk Supervisor to join the team! As a Front Desk Supervisor, you will be assisting the Front Desk Manager & Director of Front Office in overseeing the day-to-day operations of the Front Desk. Reporting to the Front Desk Manager and Director of Front Office, you will help assist with scheduling, training, and daily operations of the Front Desk. You will have good communication skills, with the ability to oversee a team of employees and report to management. You will have excellent communication skills, with the ability to effectively communicate to staff and guests.

Qualifications

Skills / Qualifications

• - Over 2+ years of Hotel Front-Desk experience is a MUST.
• - 3+ Years of hospitality experience preferred.
• - Familiarity with Lightspeed or other Marriott systems is a plus.
• - Strong attention to detail and ability to multitask in a fast-paced environment.
• - Strong organizational and time management skills.
• - Strong written and verbal communication skills
• - Knowledge in Microsoft office and other relevant computer systems.

The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.