Front Office Staff

Lightwave Dental Management LLC; Winston-Salem (NC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Lightwave Dental Management LLC is seeking a front office professional in Winston-Salem, NC to manage patient scheduling, insurance verification, and billing processes. The role includes greeting patients, presenting treatment plans, and handling accounts receivable.

Dental setting experience and proficiency with MS Office are highly valued. The position requires a high school diploma and preferably two years of front office experience in a dental environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
• File insurance pre-determinations.
• Conduct financial consultation with patients when new treatment plans are presented, as applicable.

Skills

Front office experience

Microsoft Office Suite

Dental software knowledge

Education

High school diploma or equivalent

Tools

Dental software

Job description

Responsibilities:

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred