Front Office Staff

Lightwave Dental Management LLC; Durham (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Lightwave Dental Management LLC is seeking a reliable front desk professional in Durham to manage patient scheduling, insurance verification, and billing tasks. You will greet patients, collect payments, and support doctors with scheduling and treatment planning.

The role requires at least two years in a dental front office, proficiency with Microsoft Office, and familiarity with dental software to ensure smooth patient flow and accurate financial processing.

Qualifications

• High school diploma or equivalent required.
• Minimum two years of front office experience, preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
• File insurance pre-determinations.
• Conduct financial consultation with patients when new treatment plans are presented, as applicable.

Skills

Front office experience

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Dental software

Job description

Responsibilities:

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred