Front Office Staff

CAROLINASDENTIST; Wilmington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

CAROLINASDENTIST in Wilmington, NC is seeking a dental front desk receptionist to manage patient flow and financial interactions. You will schedule appointments, verify insurance, collect payments, and support doctor/hygiene scheduling.

Ideal candidates have at least two years of front office experience in a dental setting, with strong Microsoft Office skills and knowledge of dental software. This is a full-time, on-site role with a collaborative team and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Minimum two years of front office experience, preferably in a dental setting.
• Proficiency with Microsoft Office Suite required.
• Knowledge of dental software strongly preferred.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out before and after treatment.
• Educate, consult and present patient treatment plans.
• Manage accounts receivable, statements, aging reports, and collections.
• File insurance pre-determinations.
• Conduct financial consultations when new treatment plans are presented.

Skills

Front office experience

Microsoft Office Suite

Scheduling

Education

High school diploma or equivalent

Tools

Dental software

Job description

Responsibilities:

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred