Front Office Coordinator

Colonial Group; Indianapolis (IN); On-site; USD 36,000 - 54,000; Full time

Job summary

Colonial Group in Indianapolis is seeking a front desk coordinator to manage patient scheduling, billing, and insurance verification in a busy dental practice.

You will greet patients, handle calls, coordinate referrals, verify insurance, and ensure accurate posting of charges while supporting a profitable daily schedule for the dentist and hygienists.

Qualifications

• High school diploma.
• Have strong communication skills.
• Have an eagerness to learn and grow.
• Must pass a background check and drug screen.

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.
• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
• Ensures all insurance is verified and communicated to clinical staff and patients.
• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensures all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Skills

Excellent communication

Patient communication

Team coordination

Education

High school diploma

Job description

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.


• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.


• Ensures all insurance is verified and communicated to clinical staff and patients.


• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.


• Ensures all accounts are properly credited when payment is received.


• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.


• Actively participates in recall program to ensure goals are achieved.

Qualifications

• High school diploma


• Have strong communication skills


• Have an eagerness to learn and grow


• Must pass a background check and drug screen