Front Office Staff - Bilingual

CAROLINASDENTIST; Winston-Salem (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

CAROLINASDENTIST is seeking a detail-oriented front office professional in Winston-Salem, NC to manage scheduling, billing, and patient check-in/check-out. The role supports dentists and hygienists by coordinating appointments, verifying insurance, and handling accounts receivable.

Bilingual Spanish and English is strongly preferred to serve a diverse patient base. Ideal candidates will have at least two years of dental front office experience, proficiency with Microsoft Office, and familiarity

Qualifications

• High school diploma or equivalent required.
• At least two years front office experience in a dental setting preferred.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.
• Bilingual Spanish and English strongly preferred.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Responsible for Accounts Receivable including billing statements and aging reports.
• File insurance pre-determinations.
• Conduct financial consultation with patients when new treatment plans are presented.

Skills

Front office experience

Bilingual Spanish/English

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Dental software

Microsoft Office Suite

Job description

Responsibilities:

• Schedule and confirm patient appointments


• Verify insurance for all clinical appointments


• Collect all monies due for services rendered


• Develop and maintain doctor/hygiene schedules as necessary


• Greet and check patients in and out, before and after treatment


• Educate, consult and present patient treatment plans


• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable


• File insurance pre-determinations


• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:

• High school diploma or equivalent required


• A minimum of two years of front office experience preferably in a dental setting


• Proficiency with Microsoft Office Suite


• Knowledge of dental software strongly preferred


• Bilingual (Spanish and English) STRONGLY preferred