Treatment Coordinator

Real Life Dental; Christiansburg (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Real Life Dental in Christiansburg, VA seeks a capable front desk professional to manage patient intake, scheduling, and billing. You will educate patients on treatment options, verify insurance, and handle accounts in our dental software to ensure accurate records and timely payments.

The role requires at least two years of dental front office experience, proficiency with Microsoft Office, and knowledge of Open Dental.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred—Open Dental.

Responsibilities

• Educate, consult and present patient treatment plans.
• Schedules and confirms patient appointments.
• Verifies insurance for all clinical appointments.
• Enters information on dental software in patient accounts.
• Ensures and reviews entire patient account for complete and accurate information.
• Collects all monies due for services rendered.
• Uses financing options to support case acceptance.
• Develops and maintains doctor/hygiene schedules as necessary.
• Support marketing and promotional activities to increase and stimulate new patient growth.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Reviews online scheduling.
• Answers incoming calls promptly and places outbound calls.

Skills

Front desk experience

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Open Dental

Job description

Who We Are

We are a growth-focused, team-driven dental practice committed to doing things the right way—for our patients and for our people.

Our culture is built on:

• Fanatical Patient Focus


• Obsessive Commitment to Excellence


• Radical Candor


• Infectious Enthusiasm


• Creative Advantage

That means clear expectations, open communication, and a team that supports each other while holding a high standard.

Responsibilities:

• Educate, consult and present patient treatment plans


• Schedules and confirms patient appointments


• Verifies insurance for all clinical appointments


• Enters information on dental software in patient accounts


• Ensures and reviews entire patient account for complete and accurate information
  
• Collects all monies due for services rendered


• Uses financing options to support case acceptance


• Develops and maintains doctor/hygiene schedules as necessary


• Support marketing and promotional activities to increase and stimulate new patient growth


• Greet and check patients in and out, before and after treatment


• Educate, consult and present patient treatment plans


• Reviews online scheduling


• Answers incoming calls promptly and places outbound calls

Qualifications:

• High school diploma or equivalent required


• A minimum of two years of front office experience preferably in a dental setting


• Proficiency with Microsoft Office Suite


• Knowledge of dental software strongly preferred- Open Dental