Front Office Specialist - Year's Ahead

Kettering Health

Kettering (OH)

On-site

USD 45,000 - 55,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

A healthcare organization is seeking a Front Office Specialist in Kettering, OH. The successful candidate will be the first point of contact for patients, providing administrative support including handling calls, greeting patients, and managing check-out duties. Previous experience in an office setting is preferred, along with strong confidentiality and communication skills. This full-time role offers insights into the healthcare industry and the chance to work with a dedicated team.

Qualifications

High school diploma or equivalent is required.
Previous experience in a front office or general office work is preferred.
Must be able to maintain confidentiality and discretion.

Responsibilities

Provide administrative support throughout the practice.
First point of contact for in-person and phone inquiries.
Handle scheduling, co-payment collection, and end-of-day reconciliation.

Skills

Patient interaction

Confidentiality maintenance

Communication skills

Computer literacy

Education

High School Diploma or equivalent

Tools

Electronic medical records

Job description

Front Office Specialist - Year's Ahead - 1745 E. Stroop Road - Kettering - FT

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Overview

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Campus Overview

Kettering Health Medical Group

Our elite medical group employs more than 700 providers, including physicians and advanced practice providers, throughout the Greater Dayton and Cincinnati areas.
Our patients have access to a multidisciplinary professional team to meet all their healthcare needs. From primary care to brain and spine surgery, we provide an extensive range of specialties and expertise, in over 200 locations and ten counties.
Working collaboratively across specialties, we offer patients a team-based model of care in which the patient is the most important member of the healthcare team.

Responsibilities & Requirements

Under the supervision of the provider and/or practice leader, provides administrative support throughout the practice. This position is typically the first point of contact (phone and in-person) for the office. This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties.

Job Requirements

High School Diploma or equivalent.
Previous front office experience or background in general office work.
Must be able to maintain confidentiality/discretion.
Must be patient, courteous, and tactful.
Ability to communicate and relate well with office staff, ancillary departments and the public.
Ability to follow direction, accept orders and perform repetitive tasks.
Computer literate in use of word processing and email.

Preferred Qualifications