Front Office Specialist - Medical Practice with Benefits

PACM, Inc.; Hamden (CT); On-site; USD 29,000 - 33,000; Full time

Job summary

PACT MSO Gastroenterology Center in Hamden, CT is seeking a Front Office Associate for a full-time, on-site role. The candidate will handle front/back office tasks, including patient check-in, appointment scheduling, prior authorizations, and payments, with duties across multiple office locations as needed.

The role requires prior medical office experience, High School/GED, and proficiency with EHR systems.

Qualifications

• 2 years of medical office experience.
• High School or GED required.
• Experience with prior authorizations.
• Knowledge of computers and EHR software.
• Excellent organizational skills.

Responsibilities

• Greet patients and visitors with a friendly, professional demeanor.
• Register and check in patients using standard procedures.
• Schedule and confirm patient appointments.
• Collect co-pays and payments, and handle balances.
• Scan and index documents into patient charts in the EHR.
• Review provider orders for completeness and clarify as needed.
• Answer calls promptly and route or take messages.
• Gather required information before appointments.
• Explain financial requirements and collect copays.
• Assist with transferring phone system and after-hours messages.
• Perform other assignments and special projects.

Skills

Basic computer skills

EHR software

Education

High School or GED

Tools

EHR software

Job description

PACT MSO Gastroenterology Center in Hamden, CT is seeking a Front Office Associate for a full-time, on-site role. The candidate will handle front/back office tasks, including patient check-in, appointment scheduling, prior authorizations, and payments, with duties across multiple office locations as needed.

The role requires prior medical office experience, High School/GED, and proficiency with EHR systems.