Patient Experience Coordinator – GI Medical Office

GI Alliance; Bristol (CT); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Connecticut GI, a division of GI Alliance, is seeking a full-time Front Desk Coordinator to join our Bristol Care Center. You will provide exceptional patient experiences, schedule and confirm visits, and maintain patient records in Epic EMR.

The ideal candidate has a High School Diploma or GED, 3+ years of front desk or medical office experience, and strong communication and interpersonal skills. In-person, day-shift work with competitive pay.”

Qualifications

• High school diploma or GED is required.
• 3+ years of professional experience in a front desk/medical office.
• Experience with EMR systems, preferably Epic, is a plus.

Responsibilities

• Schedule office visits and confirm appointments.
• Update patient insurance and demographic information.
• Answer incoming calls and document in EMR.
• Process insurance authorizations when required.
• Monitor and correct scheduling issues for providers.

Skills

Customer Service

Verbal Communication

Problem Solving

Interpersonal Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Epic EMR

Job description

Connecticut GI, a division of GI Alliance, is seeking a full-time Front Desk Coordinator to join our Bristol Care Center. You will provide exceptional patient experiences, schedule and confirm visits, and maintain patient records in Epic EMR.

The ideal candidate has a High School Diploma or GED, 3+ years of front desk or medical office experience, and strong communication and interpersonal skills. In-person, day-shift work with competitive pay.”