Front Office & Scheduling Coordinator (Mon–Fri)

Tech9; Knoxville (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Tech9 in Knoxville is seeking an organized Office Administrator to join our growing team. The role supports front office operations, client scheduling, records, and daily administrative tasks to help families access services.

You will greet clients, handle calls and emails, assist with questions about services, and coordinate schedules while keeping files and payments accurate for a smooth office workflow.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of front desk, receptionist, or administrative experience.
• Proficiency with Microsoft Office and basic computer applications.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Greet clients and visitors and provide a welcoming environment.
• Answer incoming phone calls, emails, and other inquiries.
• Assist current and prospective families with questions regarding services.
• Serve as the primary point of contact for client communication.
• Schedule parent meetings and assessments, and manage schedules.
• Maintain client files, attendance records, and documentation.
• Process client payments and manage financial ledgers.

Skills

Front desk

Receptionist

Administrative experience

Customer service

Communication skills

Organization

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Tech9 in Knoxville is seeking an organized Office Administrator to join our growing team. The role supports front office operations, client scheduling, records, and daily administrative tasks to help families access services.

You will greet clients, handle calls and emails, assist with questions about services, and coordinate schedules while keeping files and payments accurate for a smooth office workflow.