Medical Front Desk Receptionist

Allergy & Asthma Affiliates; Knoxville (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Vacation/PTO Leave

Sick Leave

Medical Insurance

401k Retirement Plan

Paid Holidays

Uniforms

CPR Certification

Life, Disability, etc.)

Uniforms

CPR Certification

Job summary

A healthcare provider in Knoxville, TN is looking for a Medical Receptionist to join their team. The role involves coordinating patient visits, managing check-in and check-out processes, and performing various clerical duties. Ideal candidates possess excellent communication and people skills, a professional appearance, and the ability to multitask in a fast-paced environment. Benefits include vacation leave, medical insurance, and a 401k plan.

Qualifications

• Excellent people skills and communication skills with great eye contact and a clear and pleasant voice.
• Neat, well-groomed, professional appearance; body art covered, earrings only preferred.
• Detail-oriented, able to multitask and work in a fast-paced environment.
• Strong computer skills; understands confidentiality and patient information.
• Experience with electronic medical records preferred.

Responsibilities

• Greets, engages, and communicates well with patients and families.
• Collaborates with clinical staff to ensure a seamless patient experience.
• Serves in check-in, check-out, and medical record roles.
• Verifies insurance and benefits; collects copays as applicable.
• Maintains accurate demographic and clinical data in EMR systems.
• Maintains clean reception area and manages office supplies.

Skills

Excellent people skills

Communication skills

Detail-oriented

Time management

Organizational skills

Tools

Electronic medical records experience

Job description

Overview

Excellent Staff | Family-oriented Environment | Competitive Pay and Benefits

We\'re looking for great people to join our team. We\'re looking for individuals who are passionate about providing exceptional customer service and who maintain a positive, friendly attitude and mindset each and every day. As a Medical Receptionist in our practice, you will be responsible for providing a wide range of clerical duties while coordinating patient visits in check-in, check-out and scheduling roles. If you are looking for great co-workers, a consistent schedule, and a supportive environment, we invite you apply.

Location(s)

• 2121 Highland Avenue, Knoxville, TN 37916 (3-4 days/wk).


• 9017 Cross Park Drive, S100, Knoxville, TN 37923 (1-2 days/wk).

Days

Days: Monday - Friday, No weekends

Benefits

• Vacation/PTO Leave.


• Sick Leave, Medical Insurance.


• 401k Retirement Plan.


• FSA/HSA options.


• Paid Holidays.


• Supplemental Options (Dental, Vision, Life, Disability, etc.).


• Uniforms.


• CPR Certification.

Qualifications

• Excellent people skills and communication skills with great eye contact and a clear and pleasant voice.


• Neat, well-groomed, professional appearance; body art covered, earrings only preferred.


• Detail-oriented, able to multitask and work in a fast-paced environment.


• Reliable and punctual attendance.


• Strong problem-solving, time management and organizational skills.


• Knowledge of medical terminology, insurance verification and eligibility preferred but not required.


• Strong computer and typing skills; learns quickly; experience with electronic medical records preferred.


• Understanding of confidentiality and handling sensitive patient information.

Responsibilities

• Greets, engages, and communicates well with patients and their families while providing an excellent customer service experience.


• Collaborates with clinical staff and other offices to ensure a seamless patient experience.


• Serves in check-in, check-out, and medical record roles.


• Responds to phone inquiries in a timely and professional manner.


• Performs insurance eligibility and benefits verification.


• Appointment scheduling, reminders, and confirmation; assesses schedule for optimal patient flow.


• Maintains accurate and up-to-date demographic and clinical data utilizing EMR and information systems while ensuring confidentiality.


• Collects copays and payments on account.


• Manages office supplies, equipment, and inventory.


• Provides administrative support to management staff as required.


• Maintains an organized and clean reception area.


• Perform other clerical and administrative tasks as needed.